Förtroende är ett ord som används ofta och ibland lite löst. Men i de sammanhang jag jobbar i – recruitment, rådgivning, coaching – är det förtroende som avgör om något faktiskt fungerar.
It cannot be forced. And it cannot be bought.
How trust is built
In recruitment, I see it most clearly: candidates who feel they have received an honest picture of the role — with both its opportunities and its challenges — begin their assignment with a fundamentally different disposition than those who feel surprised once they are in place.
Trust is built over time by honesty. By delivering what you say you will deliver. By being the same when things are difficult as when they are easy.
What breaks it
Small deviations. An exaggeration here, an omission there. It is rarely the large untruths that damage trust most — it is the accumulation of small things that fairly quickly settles as a filter over everything that is said.
I mitt yrke är det svåraste samtalet alltid det när jag behöver säga något som en uppdragsgivare eller en kandidat kanske inte vill höra. Men det samtalet är också det som i ett långsiktigt perspektiv bygger mest.
An insight from 25 years
The strongest working relationships I have had — both with clients and with candidates — have one thing in common: we have been able to say the difficult thing to each other without the relationship breaking down. On the contrary, it strengthened it.
That is what trust does when it is genuine.
If you have thoughts, questions, or simply want to talk something through — feel free to get in touch. I am happy to have an initial conversation with no agenda.
Right person. Right place. Everything changes.